How do I register the parcel for courier delivery?

1. Register the parcel in our e-service before sending. You can choose between different terms and print out an address card and a delivery note. Register your parcel in the e-service with the help of our guide.
   Guide to registering a parcel
   Register your parcel
2. If you often send multiple parcels, you can synchronize your systems with ours so that the information about your parcels reaches us automatically. You can specify the format of your address card so you can print out address cards and delivery notes from your own system in the future.
3. Print out an address card or write the address on the parcel before sending. If you wish to hand over multiple parcels, make sure you attach address cards to every parcel before you give them to the courier. You can also give the courier a delivery note.
   Times for ordering courier service and pick-up

TERMS AND CONDITIONS FOR LARGE SHIPMENTS

1. A shipment is considered to be large and must be picked up by a category C vehicle if:
   
   – the weight of an individual shipment is more than 30 kg;
   – the combined volume of shipments is from 1.2 m × 0.8 m × 0.9 m;
   – the combined weight of shipments is 100 kg or more.
2. Large shipments must be placed on a pallet and wrapped in plastic.
3. If a category B vehicle has been ordered for the shipment (for both permanent and one-time orders), but a category C vehicle is required, the change must be notified at least two hours before picking up the shipment.
4. To cancel a pick-up order, the account manager must be notified at least two hours before the agreed pick-up time.