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Omniva
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TERMS

Standard terms and conditions for business letters from 01.08.2024
Standard terms and conditions for business letters from 01.01.2025
Standard terms and conditions for business letter service packages
Standard terms and conditions for business letter service packages from 01.01.2025
Standard terms and conditions for universal postal service
Standard terms and conditions of the Virtual Personal Locer Servises
Terms of service of delivery of procedural documents
Terms and conditions for using the domestic REPLY PAID and the international REPONSE PAYEE
Terms and conditions for using the domestic POSTAGE PAID and international TAXE PERÇUE label

INSTRUCTIONS

Delivery notice sample
Downloading delivery notice from the business customer self service
XML data exchange specification
Post offices providing the PO box service

PRICES

Business letter price list (VAT not included) (from 01.07.2024)
Business letter price list (VAT not included) from 01.01.2025
Universal postal service price list
Packages price list

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Prices for private customers
Prices for business customers
FAQ for private customers
FAQ for business customers
Data exchange
Parcel machine emptying times

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Locations and opening hours
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Private Customer Service

661 6616
[email protected]
Mon–Fri 8:00–19:00
Sat and on public holidays 9:00–15:00
Sun closed

See the information on the opening hours and locations of post offices HERE

Business Customer Support

664 3444
[email protected]
Mon-Fri 8.00 – 17.00

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Pallasti 28, 10001 Tallinn, e-mail: [email protected] Customer information: 661 6616